Privacy Policy
This is the privacy policy of Bio-Logical Me Labs. We respect your privacy and are committed to protecting your personal data. This policy will explain how we handle your personal data when you visit our website, engage with our services, or purchase our products, and it will inform you of your rights and how the law protects you.
**1. IMPORTANT INFORMATION AND WHO WE ARE**
**1.1 Purpose of this Privacy Policy**
This privacy policy aims to provide information on how Bio-Logical Me Labs collects, uses, and processes your personal data in connection with our products, services, and website. It includes information about data provided when you subscribe to newsletters, purchase products, or participate in promotions. This website and our products/services are not intended for children, and we do not knowingly collect data related to children.
It is crucial to read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we collect or process personal data about you. This policy supplements those notices and does not override them.
**1.2 Controller**
Bio-Logical Me Labs is the trading name of Sports Supplements Ltd, which is the controller and responsible for your personal data. In this privacy policy, "Bio-Logical Me Labs," "we," "us," or "our" refer to Sports Supplements Ltd.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing any questions about this policy. If you have any questions, please contact the DPO using the details provided below.
**1.3 Contact Details**
Title: Data Protection Officer
Email address: compliance@biologicalme.com
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the opportunity to address your concerns before you contact the ICO, so please get in touch with us first.
**1.4 Third-Party Links**
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling such connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
**2. THE DATA WE COLLECT ABOUT YOU**
Personal data refers to any information that can identify an individual. It does not include anonymous data where the identity has been removed. We may collect, use, store, and transfer different types of personal data about you, which we have grouped as follows:
• apply for our products or services;
• create an account on our website;
• subscribe to our service or publications;
• request marketing to be sent to you;
• enter a competition, promotion or survey; or
• give us some feedback.
We also collect, use, and share Aggregated Data such as statistical or demographic data. Aggregated Data may be derived from your personal data but is not considered personal data in law as it does not directly or indirectly reveal your identity. If we combine Aggregated Data with your personal data in a way that can identify you, we treat the combined data as personal data.
We do not actively collect Special Categories of Personal Data (such as race, religious beliefs, sex life, political opinions, health data, etc.). However, if you voluntarily provide such data, we will process it with your explicit consent, and you may withdraw this consent at any time.
**2.1 If You Fail to Provide Personal Data**
Where we need to collect personal data by law, or under the terms of a contract, and you fail to provide that data when requested, we may not be able to perform the contract. In such cases, we may need to cancel a product or service, but we will notify you if this is the case at the time.
**3. HOW IS YOUR PERSONAL DATA COLLECTED?**
We use various methods to collect data from and about you, including:
1. Direct Interactions: You may provide Identity, Contact, and Financial Data when you fill in forms, correspond with us, or engage with our services (e.g., create an account, request marketing, or enter a competition).
2. Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data through cookies and other similar technologies.
3. Third Parties or Publicly Available Sources:** We may receive personal data about you from third parties such as:
4. Technical Data from analytics providers (e.g., Google Analytics) and marketing services (e.g., Facebook, Criteo).
5. Contact, Financial, and Transaction Data from payment and delivery service providers.
6. Contact Data from refer-a-friend programs.
**4. HOW WE USE YOUR PERSONAL DATA**
We will only use your personal data when permitted by law. Most commonly, we rely on the following legal bases:
- **Performance of Contract:** Processing your data is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- **Legitimate Interest:** Processing your data is necessary for our legitimate business interests, provided that such interests are not overridden by your rights and interests.
- **Compliance with Legal Obligations:** Processing your data is necessary for compliance with legal obligations to which we are subject.
- **Consent:** We may process your personal data where you have provided freely given, specific, informed consent.
**4.1 Purposes for Which We Will Use Your Personal Data**
We have set out in a table below a description of the ways we plan to use your personal data, along with the legal bases on which we rely. Depending on the specific purpose, we may rely on more than one legal basis. Please contact us if you need details about the specific legal ground we are relying on where more than one ground is applicable.
Purpose/Activity, Type of Data, Lawful Basis
To register you as a new customer = Identity, Contact = Performance of a contract
To process and deliver your order = Identity, Contact, Financial, Transaction, Marketing & Communications = Performance of a contract, Legitimate Interest (debt recovery), Consent
To manage our relationship with you = Identity, Contact, Profile, Marketing & Communications =
Performance of a contract, Legal Obligation, Legitimate Interest (customer relationship management)
To enable participation in a competition = Identity, Contact, Profile, Usage, Marketing & Communications = Performance of a contract, Legitimate Interest (customer retention), Consent
To administer and protect our business and website = Identity, Contact, Technical = Legitimate Interest (business operations, IT security), Consent
To deliver relevant content and advertisements = Identity, Contact, Technical, Usage, Profile, Marketing & Communications = Legitimate Interest (marketing strategy), Consent
To use data analytics to improve our website = Technical, Usage, Profile = Legitimate Interest (business development, marketing strategy), Consent
To make suggestions or recommendations = Identity, Contact = Technical, Usage, Profile
Legitimate Interest (customer insights), Consent
**4.2 Marketing**
We may use your personal data to provide you with information about products, services, and promotions that may be of interest to you. You will receive marketing communications from us if you have requested information, purchased goods, or participated in a competition, and you have not opted out of receiving marketing.
**4.3 Opting Out**
You can ask us to stop sending you marketing messages at any time by following the unsubscribe link in any marketing communication or contacting us at support@biologicalme.com. Even if you opt out of receiving marketing messages, we may still need to send you service-related communications.
**4.4 Cookies**
You can set your browser to refuse cookies or alert you when cookies are being used. Please be aware that disabling cookies may affect the functionality of our website. For more information, please see our cookie policy.
**5. DISCLOSURES OF YOUR PERSONAL DATA**
We may share your personal data with third parties for the purposes outlined in this policy, including:
- Service providers who support our business operations (e.g., IT services, payment processing, marketing services, delivery services).
- Professional advisers (e.g., legal, accounting, and insurance services).
- Regulatory authorities, law enforcement, and other government agencies, where required by law.
- Third parties in the context of a business transaction, such as a merger or sale of assets.
We require all third parties to respect the security of your personal data and process it in accordance with the law. We do not sell or share your personal data for third-party marketing purposes.
**6. INTERNATIONAL TRANSFERS**
When we transfer your personal data outside of the UK or European Economic Area (EEA), we ensure it is protected by requiring third parties to agree to contractual obligations approved by the ICO, or other safeguards that comply with data protection legislation. Please contact us if you need more information on how we protect your data during international transfers.
**7. DATA SECURITY**
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is restricted to employees, agents, and contractors who have a business need to know and are subject to confidentiality obligations.
In the event of a data breach, we will notify you and the relevant authorities if legally required to do so.
**8. DATA RETENTION**
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. If we anonymise your data, it may be used for research or statistical purposes indefinitely.
**9. YOUR LEGAL RIGHTS**
Under data protection law, you have the following rights:
- **Right to Access:** Request a copy of your personal data.
- **Right to Rectification:** Request correction of incomplete or inaccurate data.
- **Right to Erasure:** Request deletion of your personal data where there is no legal basis for us to continue processing it.
- **Right to Object:** Object to the processing of your data where our legal basis is legitimate interest.
- **Right to Restrict Processing:** Request suspension of processing under certain circumstances.
- **Right to Data Portability:** Request transfer of your data to you or a third party.
- **Right to Withdraw Consent:** Withdraw consent where we rely on it as the legal basis for processing.
You will not be charged a fee for exercising your rights, but we may charge a reasonable fee if your request is unfounded, repetitive, or excessive.
**10. CHANGES TO THIS PRIVACY POLICY**
We may update this policy periodically. We encourage you to review it regularly. This version was last updated on 17th August 2024.
Thank you for taking the time to read our privacy policy. If you have any questions or need further information, please contact us at support@biologicalme.com.
PRIVACY POLICY
This is the privacy policy of Bio-Logical Me Labs. We respect your privacy and are committed to protecting your personal data. This policy will explain how we handle your personal data when you visit our website, engage with our services, or purchase our products, and it will inform you of your rights and how the law protects you.
**1. IMPORTANT INFORMATION AND WHO WE ARE**
**1.1 Purpose of this Privacy Policy**
This privacy policy aims to provide information on how Bio-Logical Me Labs collects, uses, and processes your personal data in connection with our products, services, and website. It includes information about data provided when you subscribe to newsletters, purchase products, or participate in promotions. This website and our products/services are not intended for children, and we do not knowingly collect data related to children.
It is crucial to read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we collect or process personal data about you. This policy supplements those notices and does not override them.
**1.2 Controller**
Bio-Logical Me Labs is the trading name of Sports Supplements Ltd, which is the controller and responsible for your personal data. In this privacy policy, "Bio-Logical Me Labs," "we," "us," or "our" refer to Sports Supplements Ltd.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing any questions about this policy. If you have any questions, please contact the DPO using the details provided below.
**1.3 Contact Details**
Title: Data Protection Officer
Email address: compliance@biologicalme.com
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the opportunity to address your concerns before you contact the ICO, so please get in touch with us first.
**1.4 Third-Party Links**
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling such connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
**2. THE DATA WE COLLECT ABOUT YOU**
Personal data refers to any information that can identify an individual. It does not include anonymous data where the identity has been removed. We may collect, use, store, and transfer different types of personal data about you, which we have grouped as follows:
• apply for our products or services;
• create an account on our website;
• subscribe to our service or publications;
• request marketing to be sent to you;
• enter a competition, promotion or survey; or
• give us some feedback.
We also collect, use, and share Aggregated Data such as statistical or demographic data. Aggregated Data may be derived from your personal data but is not considered personal data in law as it does not directly or indirectly reveal your identity. If we combine Aggregated Data with your personal data in a way that can identify you, we treat the combined data as personal data.
We do not actively collect Special Categories of Personal Data (such as race, religious beliefs, sex life, political opinions, health data, etc.). However, if you voluntarily provide such data, we will process it with your explicit consent, and you may withdraw this consent at any time.
**2.1 If You Fail to Provide Personal Data**
Where we need to collect personal data by law, or under the terms of a contract, and you fail to provide that data when requested, we may not be able to perform the contract. In such cases, we may need to cancel a product or service, but we will notify you if this is the case at the time.
**3. HOW IS YOUR PERSONAL DATA COLLECTED?**
We use various methods to collect data from and about you, including:
1. Direct Interactions: You may provide Identity, Contact, and Financial Data when you fill in forms, correspond with us, or engage with our services (e.g., create an account, request marketing, or enter a competition).
2. Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data through cookies and other similar technologies.
3. Third Parties or Publicly Available Sources:** We may receive personal data about you from third parties such as:
4. Technical Data from analytics providers (e.g., Google Analytics) and marketing services (e.g., Facebook, Criteo).
5. Contact, Financial, and Transaction Data from payment and delivery service providers.
6. Contact Data from refer-a-friend programs.
**4. HOW WE USE YOUR PERSONAL DATA**
We will only use your personal data when permitted by law. Most commonly, we rely on the following legal bases:
- **Performance of Contract:** Processing your data is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- **Legitimate Interest:** Processing your data is necessary for our legitimate business interests, provided that such interests are not overridden by your rights and interests.
- **Compliance with Legal Obligations:** Processing your data is necessary for compliance with legal obligations to which we are subject.
- **Consent:** We may process your personal data where you have provided freely given, specific, informed consent.
**4.1 Purposes for Which We Will Use Your Personal Data**
We have set out in a table below a description of the ways we plan to use your personal data, along with the legal bases on which we rely. Depending on the specific purpose, we may rely on more than one legal basis. Please contact us if you need details about the specific legal ground we are relying on where more than one ground is applicable.
Purpose/Activity
Type of Data
Lawful Basis
To register you as a new customer
Identity, Contact
Performance of a contract
To process and deliver your order
Identity, Contact, Financial, Transaction, Marketing & Communications
Performance of a contract, Legitimate Interest (debt recovery), Consent
To manage our relationship with you
Identity, Contact, Profile, Marketing & Communications
Performance of a contract, Legal Obligation, Legitimate Interest (customer relationship management)
To enable participation in a competition
Identity, Contact, Profile, Usage, Marketing & Communications
Performance of a contract, Legitimate Interest (customer retention), Consent
To administer and protect our business and website
Identity, Contact, Technical
Legitimate Interest (business operations, IT security), Consent
To deliver relevant content and advertisements
Identity, Contact, Technical, Usage, Profile, Marketing & Communications
Legitimate Interest (marketing strategy), Consent
To use data analytics to improve our website
Technical, Usage
Legitimate Interest (business development, marketing strategy), Consent
To make suggestions or recommendations
Identity, Contact, Technical, Usage, Profile
Legitimate Interest (customer insights), Consent
**4.2 Marketing**
We may use your personal data to provide you with information about products, services, and promotions that may be of interest to you. You will receive marketing communications from us if you have requested information, purchased goods, or participated in a competition, and you have not opted out of receiving marketing.
**4.3 Opting Out**
You can ask us to stop sending you marketing messages at any time by following the unsubscribe link in any marketing communication or contacting us at support@biologicalme.com. Even if you opt out of receiving marketing messages, we may still need to send you service-related communications.
**4.4 Cookies**
You can set your browser to refuse cookies or alert you when cookies are being used. Please be aware that disabling cookies may affect the functionality of our website. For more information, please see our cookie policy.
**5. DISCLOSURES OF YOUR PERSONAL DATA**
We may share your personal data with third parties for the purposes outlined in this policy, including:
- Service providers who support our business operations (e.g., IT services, payment processing, marketing services, delivery services).
- Professional advisers (e.g., legal, accounting, and insurance services).
- Regulatory authorities, law enforcement, and other government agencies, where required by law.
- Third parties in the context of a business transaction, such as a merger or sale of assets.
We require all third parties to respect the security of your personal data and process it in accordance with the law. We do not sell or share your personal data for third-party marketing purposes.
**6. INTERNATIONAL TRANSFERS**
When we transfer your personal data outside of the UK or European Economic Area (EEA), we ensure it is protected by requiring third parties to agree to contractual obligations approved by the ICO, or other safeguards that comply with data protection legislation. Please contact us if you need more information on how we protect your data during international transfers.
**7. DATA SECURITY**
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is restricted to employees, agents, and contractors who have a business need to know and are subject to confidentiality obligations.
In the event of a data breach, we will notify you and the relevant authorities if legally required to do so.
**8. DATA RETENTION**
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. If we anonymise your data, it may be used for research or statistical purposes indefinitely.
**9. YOUR LEGAL RIGHTS**
Under data protection law, you have the following rights:
- **Right to Access:** Request a copy of your personal data.
- **Right to Rectification:** Request correction of incomplete or inaccurate data.
- **Right to Erasure:** Request deletion of your personal data where there is no legal basis for us to continue processing it.
- **Right to Object:** Object to the processing of your data where our legal basis is legitimate interest.
- **Right to Restrict Processing:** Request suspension of processing under certain circumstances.
- **Right to Data Portability:** Request transfer of your data to you or a third party.
- **Right to Withdraw Consent:** Withdraw consent where we rely on it as the legal basis for processing.
You will not be charged a fee for exercising your rights, but we may charge a reasonable fee if your request is unfounded, repetitive, or excessive.
**10. CHANGES TO THIS PRIVACY POLICY**
We may update this policy periodically. We encourage you to review it regularly. This version was last updated on 17th August 2024.
Thank you for taking the time to read our privacy policy. If you have any questions or need further information, please contact us at support@biologicalme.com.